Privacy PolicyLast updated: 22 November 2025
AKKA Professional Services Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or services.
1. Who We Are
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AKKA Professional Services Ltd
Yew Tree Farm
Shirehall Road
Dartford
Kent DA2 7SE
Email: info@akkaprofessionalservices.com
Phone: 07973 919 318
2. What Personal Data We Collect
We may collect and process the following information:
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Information you provide directly:
Name
Email address
Phone number
Business name
Accounting/tax enquiry details
Documents or records you choose to upload
Information submitted via contact forms, email, or downloadable guide requests
Information collected automatically:
IP address
Browser type
Pages viewed
Time spent on the website
Cookies and similar tracking technologies
We do not collect special category data unless required by law and provided explicitly by you.
3. How We Use Your Information
We process personal data to:
Respond to your enquiries or quote requests
Provide accounting and taxation services
Send relevant updates or information you request
Maintain internal records
Improve our website and services
Comply with legal obligations (e.g., HMRC requirements)
We will never sell your data to third parties.rofessionalservices.com
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4. Legal Bases for Processing
We process personal data under the following lawful bases:
Contract – to provide the services you request
Legal obligation – to comply with accounting and tax laws
Legitimate interest – to operate and improve our business
Consent – when you opt-in to marketing or download guides
5. Data Sharing
We may share your data with:
HMRC or regulatory authorities (where legally required)
Software providers (e.g., accounting platforms, secure storage systems)
Professional advisers (e.g., legal or compliance consultants)
All third parties are required to keep your data secure and use it only for the purpose for which it was shared.
6. Data Retention
We keep personal data only for as long as necessary:
Client records: minimum of 6 years (as required by UK tax laws)
Enquiries: up to 12 months
Marketing data: until you opt out
7. Your Data Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (where applicable)Restrict or object to processing
Withdraw consent
Request data portability
To exercise your rights, email: info@akkaprofessionalservices.com
8. Cookies
We use cookies to improve user experience and analyse website performance.
You can control cookies via your browser settings.
9. Security
We take appropriate technical and organisational measures to protect your data from:
Unauthorised access
Loss or destruction
Misuse
10. Updates to This Policy
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We may update this Privacy Policy periodically.
The latest version will always be available on this page.
11. Contact Us
If you have any questions about this policy or how we handle your data, contact us at:info@akkaprofessionalservices.com